Hockey Card Draw / Group Break Shipping
All group break and hockey cards won from draws are shipped out once a week free of charge. Hockey Cards will be shipped through standard letter mail. If you would like tracking/insurance to be added there will be an additional cost (contact us for details). All numbered base cards (The Cup, SP Game Used etc.) are considered “hits” and will be shipped free of charge. Regular base cards (Series 1, SP Authentic etc.) will not be shipped unless requested. If you request to have your base cards shipped there will be an additional shipping & handling fee.
Payments sent for group/box/case breaks and hockey card draws are absolutely non-refundable under any circumstances.
Shipping & Returns
We strive to ship out all orders placed via our website the following business day, however some orders may take longer to process.
We will not accept returns on any products unless the item was damaged during shipment, in which case we will do an exchange. If damaged, the item must be returned within 14 days of delivery with a copy of your invoice. In the event that a returned order has any packaging, manuals, accessories or other items missing, the return will be refused. Shipping charges are non-refundable; however, we will refund your original shipping cost if you are returning an item because of an error on our part, or if the item was damaged during shipment.
All sales are final. Returns will not be accepted under any circumstances unless there was an error on our part, or the item was damaged during shipment. If there was an error on our part with the shipment or the item was damaged during shipment we will offer an exchange. Refunds will not be issued under any circumstances. If there is an error with the purchased item, you must contact us within 48 hours of receipt of shipment. If you do not contact us within 48 hours of receipt of shipment we will not allow a return of the item under any circumstances.
Note: All orders are subject to a 24 to 48 hour handling time before shipment. Orders are possibly subject to delays or errors. Listed above are the average delivery times but are only estimates, not guaranteed delivery times. Possible delays include but are not limited to: weather, customs, holidays, product demand or human error.
Also Note: NHL Trade Rumor Hockey Cards will not be held responsible for any manufacturer defects including damaged cards, printing errors or missing cards from new/sealed card boxes or cases. If a customer encounters any of these defects they will need to contact the manufacturer’s customer service department directly to resolve the issue. Contact information for the manufacturer is most often located directly on the box. If any additional information is needed by the manufacturer, Breakaway will furnish this information upon request.
Tracking your package
Every order will receive an email from Canada Post stating the tracking number and the tracking number is posted in your “My Account” section. You can track it through “My Account” or on the Canada Post site.
Package Tracking: http://www.canadapost.ca
Telephone (Within Canada): 1 (888) 550-6333
Note on Canada Post Tracking
Packages shipped through Canada Post may show a status of “delivered” before you actually receive your shipment. This status provided by Canada Post can indicate your shipment arrived at the local postal office for delivery. Please allow an additional 2-3 days for your package to arrive if checking the tracking status before the Estimated Delivery Date.
We accept PayPal, Visa and MasterCard through the checkout process.